Five Nines IT Solutions

Microsoft Copilot, a new AI assistant, can help you work more effectively.

Copilot is here! Watch this Microsoft video to meet your highly capable, always-available, dot-connecting data chaser. Copilot for Microsoft 365 combines the power of large language models, web search, and your data in Microsoft 365 applications.

The concept of zero trust in cybersecurity is gaining traction as essential in today's constant flood of cyberattacks and data breaches. In this eBook, you can learn the basics of zero trust and how Microsoft applies it in their cybersecurity solutions. Download your complimentary copy of the "Zero Trust Essentials" eBook from Microsoft. Contact us for guidance deploying zero trust security basics at your organization. View: Zero Trust Essentials

The new hushed hybrid work trend has employees colluding with the managers to allow work-from-home days in secret. This trend has both benefits and drawbacks-as well as far reaching implications for business ops and talent acquisition. Read More...

Surface Pro 10 and Surface Laptop 6 for Business are built with business needs in mind. With the latest Intel® Core™ Ultra processors, integrated NPU and Copilot key, they are faster and smarter than ever. Powerful AI experiences unlock new ways of working with Copilot in Windows and Windows Studio Effects.

Migrating to the cloud isn't a one-size-fits-all project. That's why Microsoft created this step-by-step guide "Cloud migration simplified" to help leaders with cloud solutions that are right for their organization's needs. Businesses that migrate to Azure experience 80% cost savings and five times faster performance for workloads like SQL Server. Ready to start your cloud migration journey? Download your free copy of this eBook and contact us to discuss how Five Nines IT Solutions Inc. can help create a customer cloud migration strategy. View: Cloud Migration Simplified

This promotional datasheet provides details on a special savings promotion on Surface Pro 10 through December 31, 2024. View: New Savings on Surface Pro 10

Today, we are excited to announce a reimagined data governance experience within Microsoft Purview, available in preview April 8, 2024. Learn more. Read More...

This video shows how Red Hat OpenShift and NGINX Plus can help improve application resilience, performance, security and reliability, as well as application specific routing. Watch the video.

With Azure AI, you have a convenient one-stop-shop for building generative AI applications and putting responsible AI into practice. Watch this useful video to learn the basics of building, evaluating and monitoring a safety system that meets your organization's unique requirements and leads you to AI success.

This infographic provides an easy-to-understand overiew of the benefits of a zero trust strategy for your cybersecurity. Zero trust is a "never trust, always verify" strategy to ensures cyber-thieves can't easily gain entrance to your data and applications, even if they have stolen credentials. How does it work? View this infographic for a quick look. View: Adopting a Zero Trust approach is a technology and business imperative

See how new AI tech is helping to make connections between diseases once thought to be unrelated, unlock treatment options, and usher in a new era of drug discovery. Interested in exploring how AI can transform your industry or business? Just hit reply to schedule a demo of a customizable AI solution. Read More...

Discover all statistics and data on Cloud computing in the United States now on statista.com! Read More...

By embracing future-ready workforce practices to close the cybersecurity talent gap, employers will be in a better position to capitalize on opportunities and address emerging threats. Cybersecurity experts at are ready to help you strengthen your security posture. Read More...

IT teams face multiple operational challenges that can be effectively addressed with the right observability and AIOps solution. Read More...

This solution brief shares how the powerful partnership between Red Hat and NGINX enables you to automate and deliver applications more quickly with confidence. Download the solution brief for insight. View: How Red Hat platforms and NGINX Plus enhance value

Working with Excel usually requires knowledge of formulas and chart creation, in addition to the time needed to look for insights in the data. Copilot in Excel can do much of that work for you, through natural language commands. Watch the video to see how it works.

Cyber criminals are constantly inventing new and more sophisticated threats, from ransomware cleverly hidden in an email attachment to a multi-phased threat that will sit in your system for weeks letting attackers download data and corrupt files. These threats are a huge risk for your business. In this infographic, you can learn out how to better protect your company by developing a zero-trust security fabric that will ensure secure access to your sensitive data and applications. View it for an at-a-glance. View: Microsoft Secure Access Solution

This eBook describes the features of the Surface Hub 3 and lists specifications for the 50" and 85" models. View: Microsoft Surface Hub 3 eBook

This interesting article from Microsoft will help you understand the four stages of creating a digital trust "fabric" to strengthen security for your distributed enterprise. Zero trust is an approach to security that continuously monitors and authenticates users and applications to make sure they are, in fact, authorized to access the data or applications. Read this article to learn more about Microsoft security and zero trust solutions. Read More...

Within three years, many organizations will be running most applications on public clouds, new CDW research finds. Read More...

The 2024 New Jersey Big Data Alliance Symposium, held last spring at Rutgers-New Brunswick, focused on the impacts of AI on society and higher education. Key takeaways include AI's amazing ability to automate tedious manual tasks (e.g., transcribing handwritten historical documents into text), streamlining the admissions process and significantly improving the feedback loop. Read More...

Are you in digital debt? Find out how excessive business tools and notifications can lead to burnout and decreased creativity. Get actionable tips on driving IT efficiency, erasing digital debt and reinvigorating your exhausted staff. Read More...

Among the top categories, account management work saw the highest growth rate (62%) in hybrid job postings over the past six months. As hybrid work adoption accelerates across most industries, is ready to work with you ensure that your company's hybrid work model is optimized for everything from talent retention to collaboration and profitability. Read More...

This datasheet highlights the Copilot + PC capabilities and other major features of the new Surface Laptop 7th Edition in its desktop configuration. View: Surface Laptop 7th Edition Desktop Slide

When application delivery services provider F5 Networks (F5) saw its customers deploying Red Hat software, F5 partnered with Red Hat to build integrations between F5 products. This use case explains more about the partnership. Read More...

In this whitepaper, you will get an in-depth look at the transformative impact of using Copilot in Dynamics 365 Customer Service. Read the paper for details on how Microsoft's deployment across one of the world's largest customer support organizations revealed practical best practices and results that include 9% faster First Response rate, 12-16% decrease in average handle time and more case resolutions without peer assistance. Download your complimentary copy of the whitepaper, "GenAI at Microsoft," to be inspired by the potential of Copilot to enhance productivity and significantly improve your customer experience. Contact for guidance on implementing Copilot in your service operations. View: Generative AI in Microsoft's Customer Service and Support: Learnings from Microsoft's successful deployment of Copilot to Customer Service and Support (CSS)

Migrating to the cloud isn't a one-size-fits-all project. That's why Microsoft created this step-by-step guide "Cloud migration simplified" to help leaders with cloud solutions that are right for their organization's needs. Businesses that migrate to Azure experience 80% cost savings and five times faster performance for workloads like SQL Server. Ready to start your cloud migration journey? Read this eBook and contact us to learn how Five Nines IT Solutions Inc., a Microsoft partner, can help guide your journey every step of the way. View: Cloud Migration Simplified

When leadership at Del Monte Foods Inc. saw that their existing cloud infrastructure was leading to higher maintenance costs, limited scalability and performance bottlenecks, the company turned to Microsoft Azure as a solution. Read this revealing customer story highlighting how Del Monte reduced infrastructure costs and increased system uptime with the help of Azure and the Microsoft Defender security stack. Read More...

The competitive edge is with generative AI, in fact by 2025 generativeAI will be a workforce partner for 90% of companies globally. Implementing AI means stepping up to the cloud. Are you wondering how to balance moving to the cloud with other priorities. Microsoft Azure knows migrating to the cloud isn't a one-size-fits all project so they are ready to help you on your journey with guidance, tools, and expert support! Watch this video to learn more.

In this customer story, discover how Dynamics 365 Customer Service with Copilot transforms customer service reps into super agents. Read the story to learn how Copilot's advanced AI capabilities empower agents to excel by streamlining processes, enhancing efficiency and ensuring superior support delivery. Ready to transition from mundane tasks to complex problem-solving and elevate customer service? Contact us to discuss how can get you started. Read More...

Data centers will get bigger, while more processing will move closer to the edge. The exponential growth in data centers necessary to meet AI's computing demands will have massive implications for businesses and the economy. Read More...

Confusion surrounding generative AI exists in the market, leading enterprises into unnecessary expense and delays, according to Gartner's Erick Brethenoux. Read More...

This video showcases the Cephable and Surface solution that leverages an AI-powered software platform with adaptive control inputs, including voice, camera-based, and multimodal controls, to revolutionize the way disabled workers interact with Surface.

Copilot in Outlook can help you stay on top of your inbox with features to help you summarize conversations, transform notes into emails and follow up on actions faster, with less effort. Learn about Copilot in Outlook in this Microsoft video.

This video highlights Microsoft's journey to deliver to disabled workers the accessibility accessories they need on Surface PCs to reduce any impairments in hearing, vision, or mobility.

Discover how you can use the power of generative AI to transform agent experiences with Microsoft Copilot Dynamics 365 Customer Service. View this quick-hitting infographic for an at-a-glance of the impact AI is having on the success of customer service teams and the Copilot in Customer Service capabilities behind it. From finding answers to writing emails to generating actionable analytics for decision-making, Microsoft Copilot Dynamics 365 Customer Service is improving the performance of customer service teams in game-changing ways. Contact us to discuss how Five Nines IT Solutions Inc. can help put the power of generative AI to work for your customer service team. View: Copilot in Dynamics 365 Customer Service

Having trouble keeping up with your email? Catch up with Microsoft Copilot, your AI-powered assistant.

Processing mathematical models of data to help a computer learn without direct instruction is how machine learning (ML) is defined. However, as you probably know already, there's so much more to ML. See this instructive website by Microsoft Azure explaining how ML works to solve problems, how it's used in modern industry and how ML learning algorithms are developed. Read More...

Week 1's focus is on "Leveling Up Customer Service with Microsoft Dynamics 365." Microsoft's latest blog post reveals an impressive 315% ROI for businesses that modernize their customer service using Dynamics 365 Customer Service. This comprehensive Forrester TEI study highlights the tangible benefits of upgrading service operations, including improved efficiency and customer satisfaction. This blog post contains valuable insights that will help you understand the specific financial impacts of implementing Dynamics 365 Customer Service. It's truly an invaluable resource for organizations like yours that are looking to achieve substantial returns on investment through a transformed customer service strategy. is ready to help you explore these benefits and integrate this powerful solution into your business operations. Check it out. Read on and let us help you transform your service delivery. Read More...

Explore the vital role of data centers in powering AI and the digital economy, and discover why understanding their use cases is key to making successful investments. Read this Forbes article for an excellent overview of the different types of data centers and the critical role they play in today's economy. Read More...

Companies can't scale their AI solutions without also reshaping their technology function to enable this massive shift. Taking an "AI everywhere" approach to re-architecting the tech stack is a critical, foundational step. Equally important will be upgrading current ways of working to make the best use of new AI solutions, which will require bringing the discipline of software development to the adoption of AI models. Read More...

Half of managers still believe staff are engaging in "fauxductivity" — or faking activity and pretending to work while on the clock, a survey found. Read More...