Five Nines IT Solutions

From communicating and collaborating with others to simply getting day-to-day tasks completed on your own, there's no greater tool for productivity than Microsoft Teams. And with Teams as the hub for communication within Office 365, your organization can move closer to realizing the promise of the digital workplace. Subscribe now to stay informed on how Teams, Office 365, and other leading Microsoft solutions can help elevate and transform communication, collaboration, and teamwork throughout your organization. View: Never miss an opportunity by never missing a post. Subscribe now!

Adopting technology in the workplace is a double-edged sword. It's key to maintaining a competitive advantage in the marketplace and increasing workplace productivity, but it can also compromise connection and lead to isolation. Check out this article for tips on how to use technology to build a better individual employee experience and a more connected company culture. Do you want help improving communication and teamwork in your company? You've come to the right place. Contact us at Five Nines IT Solutions Inc.to learn more. Read More...

Alex is a retail store manager whose day is divided among attending meetings, reviewing store performance metrics, coordinating product refreshes, preparing presentations, and interviewing prospective employees. With so many tasks to do and only a finite number of hours in the day, Alex relies heavily on Microsoft Teams to get everything done--from recruiting and training staff to collaborating with vendors and developing marketing campaigns. View the infographic for a play-by-play account of Alex's day and how Teams enables him to get things done quickly and efficiently. View: Spend a day in the life with retail store manager Alex

Are your customers on a true path to purchase--or are they just ambling along without direction? Subscribe today, and stay informed on how Microsoft Dynamics 365 can help elevate and transform your customers' journey by creating consistent, personalized experiences along the entire purchase path. View: Expand your experiences. Subscribe now.

In our data centric times, it's easy to equate lots of data with good data. Catch this article, "Good Decision Making Requires Good Data" in Entrepreneur Magazine. Author George Deeb of Red Rocket Ventures gives personal examples of thinking he had the data thing down and then realizing the need to continue to refine their AI efforts to have accurate and meaningful data. With Microsoft's AI Builder layered onto the Power Platform, you can ensure it will be easy to build dashboards, apps, and workflows. Get the information you need to run your business, whatever your field. Read More...

Modern business is being transformed by three major trends: Big data, the cloud and intelligence. The winners will master all three. Learn how Microsoft Cortana can get you there by unlocking the full potential of your data. Remove the divide between IT and the business side of your operation and empower your whole workforce to access data and drive better decisions. Transform data into intelligent action with Power BI and Microsoft Azure. View: Microsoft Cortana unlocks data's full potential

From the start, leaders at Clifton Coffee Roasters (CCR) knew they wanted to go beyond just roasting coffee. They wanted to empower other coffee companies to succeed. Now they provide technical support, delivery service, and back-of-house training to coffee shops across the UK, in addition to providing all of the products needed to run a coffee company. But it wasn't always that way. In the company's early days, the team had a difficult time coming together, with employees scattered across the UK and no reliable means to connect them. Once they adopted a teamwork solution to improve internal communication, teamwork became easy and the business took off. The rest is history. Want to take cues from CCR's teamwork game? Contact us for help getting started.

Travel Counsellors Ltd. is an independent travel company headquartered in Manchester, England with more than 1,800 travel counselors operating in seven countries around the world. One of the company's most important strategies for growth is to recruit more travel counselors globally--but to maximize this strategy, the company needed to move from on-premises Microsoft Dynamics to cloud-based Dynamics 365, an implementation spearheaded by Microsoft partner Alithya. But rather than sit on the sidelines while Alithya did all the work, Travel Counsellors tapped into Alithya's unique methodology to empower a team internally to run the project, and relied on Alithya's oversight, expertise, and experience to ensure that its internal team was doing things according to best practices to make the implementation as smooth as possible. Watch the video to see how this innovative approach to deploying Dynamics 365 helped Travel Counsellors achieve its strategic goals while learning C

Unlike any other competition, NASCAR is a sport where just one second of time can mean the difference between first place and a distant tenth. As such, racing teams like Hendrick Motorsports are always searching for ways to squeeze out another fraction of a second in performance. When NASCAR changed its rules to open up access to different data streams from each car--such as speed, brake level, and throttle position, coupled with GPS location--Hendrick needed a solution for generating actionable insights from this real-time telemetry information, and for sharing this information in real time with various stakeholders. To achieve this high-speed collaboration, Hendrick turned to Microsoft Teams for its efficient communication capabilities accessible in a single, convenient location, and for the solution's enterprise-grade, end-to-end security. Watch the video to see how Hendrick Motorsports is using Microsoft Teams to translate real-time racing telemetry into lightning-fast dec

Data locked in silos prevents your teams from fully accessing all the info they need to remain competitive. Microsoft Power BI and Azure give your team the ability to leverage a secure, simple-to-manage infrastructure to analyze data and view reports when and where they're needed --across any device, online and offline. Make collaboration and data sharing easier and more engaging across teams with stunning visuals; plus, simple data discovery and reporting. Discover how Power BI can transform analytics with business intelligence like you've never seen before. View: Don't miss another post! Subscribe now.

For many organizations and their management teams, the mere mention of customer relationship management (CRM) inspires immediate fear and disillusionment. Far too numerous are the stories from companies across all industries about failed implementations, wasted money and time, and overly frustrated sales executives. But it doesn't have to be that way, according to a Forbes article entitled "Seven Steps For Successful CRM Implementation." In the article, author Marc Emmer asserts that past frustrations and failures with CRM implementation have little to do with technology, and more to do with the culture of the organization attempting to implement it. Read the full article to discover what Mr. Emmer feels are the seven keys to successfully deploying and utilizing CRM. Read More...

All it takes to put together a winning team is finding the most talented people possible, assigning them to the same project, telling them the requirements and deadline, and then letting them run wild...right? Not so, says Sharon Florentine--in fact, far from it. In her article for CIO magazine entitled "6 ways you're getting teamwork wrong," Ms. Florentine draws a clear distinction between assumption and reality when it comes to teamwork, outlining what it really takes to assemble a truly superb group for getting the job done. Check out the full article before you put together your next mission-critical team. Read More...

Did you know that up to 80% of workers' time is spent on collaborative activities like responding to emails and attending meetings? This guide to promoting a more collaborative workplace culture outlines common communication breakdowns in the modern workplace and provides strategies to help customers communicate and collaborate more effectively. View: Unblocking Workplace Collaboration: 5 Tools and Strategies

Digital teamwork tools are changing the way teams do business: Today, more than 30% of businesses use advanced communication tools in conference rooms. With Teamwork solutions from Microsoft, you can facilitate better communication among your teams by using cloud-based email technology and calendaring services. You can also ensure that your teams are aligned with web conferencing and group chat. And that's just the beginning. Contact us to see how your company can benefit from our enterprise-grade communication technology. View: Help customers bring teams and resources together with Microsoft technology

At Virgin Atlantic, Manuela Pichler and the Business Systems Development team is focused on being the world's most-loved airline -- a goal that requires creating quick wins and tactical development solutions. To achieve this goal, Manuela adopted Microsoft PowerApps to simplify and accelerate app development by connecting business data with Power BI. Watch this video to discover what Manuela and her team are able to achieve by using Microsoft Modern BI to simplify collaboration and data sharing and get quick access to data insights anytime and anywhere. From improving customer service to ensuring safety and compliance to sparking innovation -- Microsoft PowerApps and Dynamics 365 give Virgin Atlantic everything it needs to help business and field workers excel while bringing more love to the travel experience.

How do you differentiate yourself and stand out from your competitors? Delivering a more consistent, seamless, and personalized experience for customers is a great way to start--and an even better way to gain a competitive advantage by transforming the customer journey. View this infographic to discover how integrating Dynamics 365 applications with Adobe Marketing Cloud lets you leverage integrated tools and unified data to gain a 360-degree view of customers, orchestrate personalized campaigns, and deliver the right content, at the right time, at every touchpoint. View: Transform the customer journey with Dynamics 365 for Sales + Adobe Marketing Cloud

Adira is a senior project manager at a bank who works seamlessly between her laptop at the office and her tablet at home, relying on Microsoft Teams, OneNote within Teams, and Power BI dashboards to collaborate and share with team members. View this infographic to follow Adira through a typical day and to see how Teams enables her to get through her day productively and efficiently. View: Spend a day in the life with financial pro Adira

By now, you know that technology brings numerous advances in communication for your teams, but are you familiar with the most specific benefits teamwork technology has to offer? This article asserts that communication technology translates to faster communication, enhanced efficiency, and profit boosts for your employees, all essential components to connecting your teams and resources. Check out this article to learn more. Read More...

Where is your organization in its digital transformation journey--or are you still uncertain where and how to begin? Subscribe now to stay informed on how Microsoft Dynamics 365 and Teams can help jump start digital transformation for your business by centralizing communications, enhancing collaboration, and streamlining processes and workflow--ultimately boosting your productivity and increasing your competitiveness. View: Your digital transformation journey starts here. Subscribe now.

With today's increasingly global business environment comes the need for increasingly global collaboration tools. Microsoft 365, with Teams at the heart of communications, provides the tools and capabilities today's organizations and businesses need to not only collaborate with colleagues and peers across the world, but equally important, to also take that first critical step toward transforming their traditional workspaces into modern digital workplaces. Subscribe now to stay informed on how Teams at the center of Microsoft 365 can help elevate and transform communication, collaboration, and teamwork throughout your entire organization. View: Put your finger--and business--on the pulse of the modern workplace. Subscribe today and never miss a beat.

"Microsoft was born to do a certain set of things. We're about empowering people in organizations all over the world to achieve more. In today's world, we want to use AI to achieve that." That's Microsoft CEO Satya Nadella, crisply explaining the company's artificial-intelligence vision in an interview with Fast Company. Read the article for a look at how Microsoft aims to tie everything from Cortana to HoloLens to Office to Azure into one amazing AI experience. Read More...

Before switching to Teamwork solutions from Microsoft, employees at Clifton Coffee Roasters (CCR) would physically print out all documents, fill them out by hand, and then bring them into the office, where they would get scanned and entered into a computer. Sounds tedious, right? Powered by Microsoft, CCR team members communicate better than ever. Now, their team members stay connected from almost anywhere in the world they are individually located. With flexible communication tools like Forms, employees can contribute and work together on shared documents from personal devices. No printing or scanning required. Check out this video to learn how CCR connected their teams and resources with help from Microsoft solutions. And contact us to learn how you can too.

By the 2020s, only 25% of companies on the S&P 500 will be ones that exist today. An astounding 75% will be companies not on the index today. Check out this infographic to for an overview of how Power BI helps organizations thrive in a world of change by delivering insights to anyone, anywhere at any time. View: How Modern BI Delivers Insights to Anyone, Anywhere, At Any Time.

REGINA MARIA is the leading provider of private healthcare services in Romania, with three internationally accredited hospitals, 45 of its own clinics, 5,500 employees, and an extensive partner network comprising almost 300 other institutions. The organization is already far along the path toward digital transformation and prides itself on being the most digital healthcare company in Romania, but it's always looking for ways to further expand its digital capabilities and utilize technology to help its patients as well as its business. Microsoft Dynamics 365 for Sales and Microsoft Teams provided just such an opportunity--including a new virtual assistant in Teams named "Ana" that has helped reduce approval processes for managers from days and weeks down to hours and minutes. Watch this video to learn how key Microsoft technologies have enabled REGINA MARIA to not only greatly improve customer experiences, but also vastly improve business processes, resulting in 20 percent

Cardiovascular disease is the world's leading cause of death, a statistic that Australia-based Heart Research Institute (HRI) is working diligently to change. Dedicated to saving lives and minimizing the impact of heart-related illnesses on patients globally, HRI is involved with over 150 international research projects each year which require frequent collaboration with other researchers from around the world--a necessity often hampered in the past by the institute's outdated, unsecure, and largely underused collaboration tools. All that changed when Microsoft partner Dimension Data deployed Microsoft 365 across HRI, with Teams at the heart of the organization's communications. With Microsoft 365 and Teams, HRI can now compare results, share data, and collaborate on documents in real time with researchers in different countries and hemispheres, representing a critical first step for HRI toward realizing the promise of the modern workplace. Watch and share this sho

If you distilled the best practice for sales leaders, what would it look like? Kevin Kruse, CEO of LEADx has complied his 5 top habits for sales managers to foster a top sales team. Learn how he sees your role as coach, how to give feedback and more! Next, use Dynamics 365 to optimize your team's productivity by automating routine tasks and embedding familiar tools such as LinkedIn, Outlook, Excel etc. right into your sales process. Couldn't be easier! Great sales managers develop 5 habits to engage their team members. Read More...

Business data is multiplying exponentially. To put this data to work for your business and gain a competitive advantage, you need an end-to-end analytics solution that's not only fast, secure, and easy to use, but more important, also places this data at the fingertips of everyone in your organization, enabling anyone to transform business data into actionable insights. Microsoft Power BI and Azure offer an unbeatable combination for analytics that enables your business to maximize the potential of its data by performing real-time analytics, visualizing the results, and leveraging insights to improve business processes, increase productivity, and ultimately gain a more competitive footing. Subscribe now to learn how Power BI and Azure, and other Microsoft solutions, can help your business excel. View: Empower your business with Power BI! Subscribe now and never miss a post.

Your customers are probably already taking advantage of Office applications like Word, PowerPoint, and Excel. But do they know that Office 365 gives them the capability to access content from any device, or allows them to leverage the power of AI to create more impactful content? Check out this guide for more on how Office 365 can help your customers protect their sensitive data and accomplish more in their workday. View: Crash course in Office 365: How it can help you grow your business

Scott Duffy, entrepreneur and author of the book "Breakthrough," let us in on how to foster creative teamwork by breaking your staff out of the office mindset. In this Entrepreneur Magazine article, he shares tips to help you build experimentation in your team and create comfort around risk. Read on to learn how to foster inspiration and innovation! Read More...

For Akiyoshi Shinobu, a waitress at Ebiya restaurant in Ise, Japan, creating superb dining experience for customers and a great place to work for colleagues has always been a passion. To accomplish both, she enrolled in a nearby computer school, and on her own time, taught herself Microsoft Power BI and Azure, and also became proficient in machine learning and A.I. Her immediate goal was to visualize the data generated by customer visits in order to improve the dining experience, deliver better service, and reduce food waste by the restaurant. Today, the applications that she developed for Ebiya have been so effective, and become so well respected, that other restaurants and larger enterprises in the food service industry are calling upon Akiyoshi to help solve their problems. Watch the video to learn more about her incredible story.

Employees who work with outside companies save time and money. With Teamwork solutions from Microsoft, they can easily share workspace, which results in $759,493 saved over three years. That's huge! Now, you can deliver a cost-effective solution that will allow you to easily work with teams outside of your company. And, you can secure and preserve company data when sharing information with external users. Check out this infographic--which shows industry trends, pain points, and proof points--to learn more. View: Create a connected guest experience with Microsoft technology

Real time insights and embedded intelligence transform your customer interactions. Understand the impact of the buyer's journey. Target the right audience with dynamic segmentation. Bring together insights from multiple channels to give you unmatched advantage! Transform your selling with Microsoft Dynamics 365! View: Transform interactions with Microsoft Dynamics 365!

Join Jamal, IT project manager, as he navigates his day with the help of Microsoft Teams. With the mobile app, he joins the daily stand up meeting and reviews the daily activity feed. He reviews status and trends in the dashboard and tasks by owner in the planner. With the cloud-based meeting app. he can review past meetings and he tracks finances in another tab. Check out how Microsoft Teams makes his planning so much smoother with a secure location that brings together everything teams needs to be productive. View: Day in the life - IT project manager