Five Nines IT Solutions

Searching for the best identity threat detection and response (ITDR) service? We're pleased to share the news that Microsoft has been recognized as an overall leader in the Kuppinger Cole Leadership Compass Identity Threat Detection and Response: IAM Meets the SOC. This report looks at Microsoft's strengths in a range of areas, from identity posture to remediation. Read More...

Watch this interactive tour of MS Dynamics 365 Contact Center for a step-by step look at how Dynamics 365 enabled a modern outdoor apparel company to deliver frictionless experiences across channels, reduce call volume and hold times with intelligent chatbots and voicebots, and empower agents to deliver great service where a human touch is required. With a single view of truth across data and support channels, your contact center leaders will gain powerful insights that help drive efficiency at scale and reduce unnecessary costs. Reach out to to begin reimagining your customer service operations. Read More...

Are you ready to spin up and scale out the modernized apps to drive your business forward? Reply and the Microsoft @Azure experts at Five Nines IT Solutions Inc. will be in touch to guide you on the path to app modernization.

Universidad de Las Palmas de Gran Canaria (ULPGC), a major university in Spain, needed to replace its on-site Active Directory Federation Services with a cloud-based authentication service to protect it from power outages at the university. In this case study, you'll learn why ULPGC decided to adopt Microsoft Entra ID for identity-based and risk-based adaptive access policies. Read More...

It's difficult to calculate the true costs and benefits of a security solution before you buy. Fortunately, Forrester did it for you. Forrester's Total Economic Impact report on Microsoft Entra ID, a unified identity and access management solution for organizations of all sizes, provides data and insights into the costs and benefits that actual companies experienced in using Microsoft Entra ID. Read this report to get a factual look at what Entra ID can do for your company, including the cost, benefits, flexibility and risk factors that Entra customers experienced. View: The Total Economic Impact™ Of Microsoft Entra

Sandvik Coromant's journey with Dynamics 365 started in 2016, when it piloted Dynamics 365 Sales in the United States. As its customer base expanded and diversified, the Sandvik team realized that to access the required deep knowledge of customer history they could no longer rely on multiple applications to manage daily business functions. Read Sandvik's story to learn why Sanika Bhagwat: Customer Interactions Process & Technology Manager said, "Dynamics 365 Customer Service is the thread that weaves [together] seamless experiences...enabling automation and AI possibilities for business growth and ultimate customer satisfaction." Ready to help your customers become more productive, profitable and energy efficient? can help you get started with Dynamics 365 Customer Service. Read More...

This video shows how Red Hat OpenShift and NGINX Plus help improve application resilience, performance, security and reliability, as well as application specific routing. Watch the video and get in touch to learn how Five Nines IT Solutions Inc. can help you realize the same benefits with a Red Had OpenShift and NGINX Plus.

Do you struggle with an unending flood of emails, texts and meetings? Keeping track of the discussions, decisions and action plans can be difficult. You can stay on top of it all with Copilot in Teams.

A modern data resilience strategy starts with a cloud-native backup architecture. Read More...

SMBs must take a strategic approach to technology investments to remain competitive, efficient and secure in an increasingly complex business landscape. Read More...

New research examines employers' workforce management priorities, business practices and benefit offerings. Read More...

Copilot in Word transforms every part of the creative process, from developing and editing copy to reworking it for different purposes. Copilot helps you draft briefs speeches, sales letters and marketing copy. Now integrated with Microsoft Designer, Copilot helps you to effortlessly incorporate custom graphics into your document. Watch this video for a demonstration of the ways that Copilot helps you be more creative.

From automating tasks to analyzing data and answering internal questions, AI is transforming HR departments by freeing up HR managers to tackle strategic initiatives like diving deeper into trend analysis to predict attrition and success rates of workers. Read More...

As we navigate the complexities of this digital transformation, it's important to understand the role AI is likely to play in shaping the future of telcos. Read More...

Automation gives you the agility, flexibility, and consistency you need to keep infrastructure running at peal performance. See how Red Hat Ansible Automation Platform and Cisco ACI can free network professionals from mundane tasks to focus on projects that give your business a competitive advantage.

Copilot can help employees use Word more creatively!

As AI gets increasingly integrated into the workplace, a new employee survey reveals workers' conflicted feelings about the disruptive new tech Read More...

If you're looking to transform your customer service operations, the KPMG case study with Microsoft Dynamics 365 is a must-read. This customer story details how KPMG was able to enhance its customer service delivery by leveraging real-time insights and streamlining its operational processes. With Dynamics 365, KPMG not only improved their response times but also achieved a more comprehensive view of customer engagements. Read the full story to see how this transformative approach can be applied within your organization. can help you leverage Dynamics 365 to empower your workforce and satisfy customer needs more effectively. Contact us. Read More...

A rising financial services company in the Middle East quadrupled its client base in four years and needed to upgrade its banking platform. Read about how the Commercial Bank of Dubai relied on Microsoft Azure to upgrade its application infrastructure, improve transaction security and speed and became so customer friendly that a user could open an account in just two minutes using its award-winning mobile banking platform. If you'd like to see what Microsoft Azure can do for your organization, contact Five Nines IT Solutions Inc. today for a complimentary demo. Read More...

Copilot can help employees use Microsoft 365 productivity apps more efficiently!

There are a lot of good reasons to migrate your VMware workloads from your datacenter to Azure with Azure VMware Solution (AVS). Get this infographic to see the top 5 reasons we think AVS is the optimal route to the cloud, and get in touch with Five Nines IT Solutions Inc. to see how we can help. View: Top 5 reasons to migrate to Azure VMware Solution

This infographic provides an easy-to-understand overiew of the benefits of a zero trust strategy for your cybersecurity. Zero trust is a "never trust, always verify" strategy to ensures cyber-thieves can't easily gain entrance to your data and applications, even if they have stolen credentials. How does it work? Get this infographic. View: Adopting a Zero Trust approach is a technology and business imperative

There is no secret ingredient to successful cybersecurity—it's just your workforce, their skills and unwavering resolve. Read the article for insight into security imperatives, including: these simple but important steps: regular patching, employee awareness training, and fostering open communication about potential threats. Then connect with a cybersecurity expert at . Read More...

Remote work is here to stay in some capacity. However, remote work well-being is often overlooked. Here are three solutions to support remote workers. Read this article to learn how employers can incorporate remote well-being into the workplace wellness strategy, ensuring a productive, happy and thriving workforce. Read More...

Enterprise IT has grown so much in complexity and scale that it's wreaking havoc across organizations' technology, operations, and connectivity. Fortunately, you can turn this chaos into opportunity for productivity and growth by gaining full control over your infrastructure and architecture. Read the article for details and reach out to to schedule a free IT architecture consultation. Read More...