Five Nines IT Solutions

Toyota was already planning to deploy Microsoft Teams to connect its diverse lines of business and improve productivity, when the pandemic hit. A six-month launch plan was reduced to three weeks, connecting 40,000 people across the company and enabling a more efficient method for virtual troubleshooting of processes. Learn how Teams supports the company's culture and ideals.

Customer experience (CX) is taking the forefront as businesses discover its strong correlation to revenue growth. The drive to become an experience-focused business doesn't just come from the C-suite. Anyone with a deep understanding of today's digital mandate and a strong vision for what digital experiences can do for customers and the business can lead the charge. Sign up now to stay connected to show you the three smart ways to exceed your customers' digital expectations, along with real-world success stories, to help unlock your organization's potential. View: 3 Smart Ways to Exceed Your Customers' Digital Expectations

The Center for Telecommunications and Information Technology (CTTI), a public company that brings together the computer and telecommunications services of the Generalitat de Catalunya, is using the Microsoft Dynamics 365 platform to manage in a unified way all the information related to its customers. This enables personalization and omnichannel attention for better customer experiences and improved customer satisfaction and retention. Read More...

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Nunavut, located in the northernmost region of Canada, has a large population under the age of 25, distributed across remote communities with no connecting roads. The IT team in Nunavut's government collaborated with Microsoft on a pilot rollout of Windows 365 to help maintain remote government operations during COVID-19 and as part of a larger strategic initiative to provide more efficient community services to all its citizens. With Windows 365, Nunavut can deploy virtual endpoints to a government employee's device using Microsoft Endpoint Manager—no small challenge in dealing with getting users up and running with personalized, highly secure cloud PC service. Read More...

The pandemic created havoc across nearly every industry. How will you continue to adapt as it continues to affect supply chains, how employees work, customer behaviors and demands, and various other aspects of the business landscape? Will you be ready for the next major disruption to your business? With the right tools, you can prepare and flex more efficiently as new challenges (and opportunities) emerge. Sign up to stay connected—we can help you prepare for future change. View: Proactively prepare for and readily respond to disruption

In today's modern work environment, organizations are thinking about the right technology investment. Businesses are looking for hardware solutions where employees can remain productive, communicative, and secure from any location. More than ever, making smart investments can have a big impact on keeping businesses thriving. According to a new Forrester study*, Microsoft Surface and Microsoft 365 improve performance across three key areas of organizations: • Help employees be more productive • Help IT be more efficient • Helps businesses stay secure and reduce costs Watch this video to discover a how Surface and Microsoft 365 can unlock new levels of productivity and drive long term value for your business. Read the full study to learn more. https://stuf.in/b82gbdArray dwgrosfield@fiveninesit.ca 519-893-3359 *A commissioned Total Economic Impact™ study conducted by Forrester Consulting on behalf of Microsoft, July 202...

Businesses rely on cloud transformation for the stability and agility it offers to their operations. Microsoft 365 enables this transformation by realizing modern work environments where users are productive and secure while working from anywhere. Secure your business with technology you can trust, ensure only the right users have access without affecting productivity, and protect your data through security best practices and easy-to-use policies that prevent accidental data leaks. Sign up to say connected—we'll help you learn more about making the transition to the cloud and into a more secure environment. View: Security and privacy with an integrated portfolio of cloud services

Microsoft Azure App Service is a fully managed platform for building, deploying, and scaling your web apps. Work with .NET, .NET Core, Node.js, Java, Python, and PHP—in containers or running on Windows or Linux. Subscribe to stay connected so we can help you build your app services on Azure—all while meeting rigorous, enterprise-grade performance, security, and compliance requirements. View: Azure App Service

There's a perception that digital transformation is hard. Businesses resisting it are typically concerned about costs or lack of in-house knowledge. However, those who explore digital transformation quickly discover that these fears are unfounded. To achieve the benefits of digital transformation, you need to set goals and think of costs as investments. Read More...

Seamless communication, creativity, and immediacy are key factors in the digital transformation of the customer experience. As customers face pandemic-induced circumstances driving accelerated digital adoption, companies are finding they must develop a strategy for digital transformation catering to the needs of the modern-day user. That user demands authenticity, personalization, and empathy. Read More...

Surface delivers the best of Microsoft to meet the needs of your business. Surface enables people to work however they work best, offering flexibility, power, and style. Paired with Microsoft 365, Surface helps customers save time and money with streamlined deployment, modern management, and enterprise-level security. Learn how you can create efficiencies and savings with Surface and Microsoft 365. #SurfaceForBusiness Read the guide: Microsoft Surface business value View: Unlock more value for your business with Microsoft Surface

What is the ROI you expect from your hardware investments? Are your teams using the right devices to see a real impact? Surface, combined with Microsoft 365 for enterprise, increases the efficiency of deploying, managing, and securing devices while keeping teams productive and reducing your cost of risk. Surface is more than just a device; it's a tool for success. Contact us to learn more about Microsoft Surface for Business. dwgrosfield@fiveninesit.ca 519-893-3359

As a company dedicated to keeping people moving, Goodyear tire company wasn't about to slow down because of global travel restrictions due to COVID-19. When engineers could no longer travel to factories for equipment installation or troubleshooting, Goodyear turned to Microsoft Teams running on RealWear voice controlled, assisted-reality wearable computers to bring the engineering experts into the plants virtually—enabling instantaneous collaboration from remote locations, and saving money on travel costs. Read More...

Strategy, structure, processes, people, technology—are you agile across all five of these dimensions? Explore guidance for digital transformation of enterprise resource planning (ERP), from tracking performance metrics to adopting a culture of change. View: Embracing digitalization

Microsoft is improving the Windows Virtual Desktop management experience, Teams, and more. Microsoft continues to make changes to improve the overall Windows Virtual Desktop experience for users—those working remotely and in-office. Check out the new features and what's next for Windows Virtual Desktop here. Read More...

As global conditions and customer expectations shift rapidly, innovation, efficiency, and resilience are more important than ever to business. With Microsoft Azure, you experience lightning-fast innovation, elastic scalability, cost savings, and better performance. Sign up to stay connected so we can help you modernize your .NET apps on Azure and support business priorities.

The world is moving faster than ever, and your organization cannot be left behind. Learn how you can adapt to these changes with Microsoft Dynamics 365 Business Central, which delivers new insights across your company and facilitates process optimization—all of which help your business grow . Sign up to stay connected. We can help you get the most from your ERP. View: Perform better—continuous optimization and visibility drive performance

Windows Virtual Desktop provides the most productive and most secure experience for users. Get up and running with this best-in-class Microsoft program by watching these how-to videos. Read More...

You're all too familiar with overseeing projects while on-the-go, and pivoting plans at a moment's notice. But do you know there's a device that seamlessly changes with the workplace?  With Microsoft Surface Pro 7+, you get: • Faster than before. Now with optional LTE Advanced1, you can keep connected better than ever. • Amazing versatility. The 2-in-1 form factor adapts to the way you work. • Seamless integration. Get enterprise-grade manageability with rapid, remote deployment and premium support. I truly believe Microsoft Surface Pro 7+ can be a major asset to you and your team. If you believe the same, let's set up some time to talk more about what this amazing device can do.  dwgrosfield@fiveninesit.ca 519-893-3359 1 Service availability and performance subject to service provider's network. Contact your service provider for details, compatibility, pricing, SIM card, and activation.

Yesterday's tools are not enough to get today's job done. Microsoft Teams brings all the tools you and your workforce need into one app. Discover how to integrate the latest tools designed for today's frontline work and devices, tailored to your specific needs.

Quickly deploy virtual desktops and apps to enable secure remote work. Microsoft continues to invest in cybersecurity research and development and makes changes to improve the overall Windows Virtual Desktop experience for employees. Learn how this program can be a tool to keep your workload safe. View: Why Trust Windows Virtual Desktop?

Fact: 7 in 10 IT leaders believe cloud migration is a priority when future-proofing digital infrastructure. Also fact: 37% of companies plan to move business critical applications to the cloud in 2020-21. And almost half (47%) of IT infrastructure globally is already on the cloud, despite ongoing concerns over security. Growth in the number of user devices and cloud resources mean organizations must be aware of distributed security risks such as DDoS attacks. Which is why digital leaders are prioritizing improving their organization's cybersecurity. Read More...

When facing disruptive change, a seeming hallmark of these times, agility and innovation are no longer "nice to haves." Microsoft Dynamics 365, boosted by intelligent business applications, is empowering countless businesses worldwide to thrive in this changing business landscape where resiliency is a necessity. The connected, intelligent applications within Dynamics 365 offer businesses limitless possibilities to innovate, create impact, adapt faster, respond rapidly, and work smarter—all while unifying data to deliver more forward-thinking customer experiences. Connect your workforce to real-time insights, so you can innovate everywhere. With Dynamics 365, your business will be ready for what's next.

The results of a double-blind, online survey of 500 IT decision makers responsible for device, productivity, collaboration, and endpoint management tools, showed an increase efficiency and drove business growth by harnessing organizational knowledge to provide rich insights. Learn about the three general stages of Microsoft 365 adoption regarding your business's IT device management approach in this case study. Subscribe to stay connected. We'll help you take an active role in shaping your organization's resiliency. View: Building a Resilient Organization through Integrated Cloud-based IT

Optimize your cloud experience while lowering costs for Windows Server desktops and apps. Don't miss out on all the amazing features Windows Virtual Desktop has to offer. Subscribe now to learn more. View: Subscribe Now

Microsoft is uniquely positioned for partnership with any organization's modern digital transition journey. Solutions like Microsoft 365 and Dynamics 365 provide an end-to-end, integrated portfolio of cloud solutions. Built on a foundation of security and privacy, the Azure platform helps businesses in every industry build resilience and improve the bottom line. Communication is seamless, dynamic, and collaborative. Sign up to say connected—we'll help you learn more about making the transition to the cloud. View: Fluid, Dynamic, and Cloud-Powered Solutions

Employees may work from a different location every day - from the office, to home, to a customer site, or in the field. Help them work from anywhere with devices they love while reducing complexity for IT. Support your teams and simplify IT while they use the devices they love in the new Anywhere Office. Learn how Microsoft Surface devices enable your Anywhere Office with our new guide. Read the new Anywhere Office benefits guide. View: The new Anywhere Office

The CFO's role can be summarized with these two truths: 1) If something impacts the bottom line, it's the CFO's responsibility, and 2) Everything impacts the bottom line. From unified data to intelligent technology powering finance operations, discover the eight key trends that are affecting the CFO's role. Sign up to stay connected and access the "Eight trends" infographic. Review the highlights and then, if you like, access the full report. View: Eight Finance Trends Every CFO Should Know

The Pandemic has taken a toll on business but it's pushed us to find solutions to overcome obstacles. Learn how the Microsoft Power Platform Return-to-the-Workplace solution is helping customers safely prepare for the return to physical facilities.

Remote work is no longer just for frontline workers or a rare work-from-home day. In this new reality, office employees and organizations are adapting to remote work—and the workplace is being redefined. Our reliance on technology has intensified, and the progression toward digital transformation continues to accelerate to meet the needs of this new work environment. Contact us to learn how Microsoft Surface can help enable your teams, wherever they are. dwgrosfield@fiveninesit.ca 519-893-3359

Industry leaders are working hard to compete with digital upstarts that develop their business exclusively in the cloud. Business infrastructure has become more complex, and to keep up to date, companies are digitizing their operations—looking for agility and insights from data and analytics. IT business partners must demonstrate the ROI of switching from ""owning"" to "renting" infrastructure. It's now critical to monitor performance across different cloud frameworks with tools that collect and correlate data from every location. Leaders understand there is a before, during, and after migration strategy for making the switch successful. Read More...

Whether you're developing your apps on .NET or Java, Microsoft Azure offers great benefits for both. From Visual Studio tools, global compliance, and multiple hosting options, Azure is the go-to cloud service for faster, simpler development. Sign up to stay connected so we can help you develop your own path on Azure and keep you up to date on the latest cloud computing advances. View: Develop your own path on Microsoft Azure

Enable your users to work from anywhere with confidence by controlling information access across different device endpoints and networks. Additionally, learn how you can benefit from new Microsoft Windows Virtual Desktop features to enhance meeting experiences and ensure cost effectiveness. Read More...

When Grace, a Special Olympics athlete and global youth leader from New Zealand, heard that a friend of hers had to miss a long-awaited competition due to transportation issues, her response was to help build an app that ensured other athletes wouldn't run into similar problems. She teamed up with fellow global youth leader Jack, and the pair worked on a project designed to connect Special Olympics athletes with transportation. When COVID-19 threatened to stall the project's momentum, the duo quickly turned to Microsoft Teams to collaborate and continue developing their app, making sure their inclusive initiative didn't miss a beat. Teams enabled them to communicate across continents and stay on track with their plans. Read More...

In today's business environment, enterprise resource planning (ERP) systems are crucial—especially in a post-COVID world, where meetings are more often streamed, and work is conducted from home. By bringing together functions such as financial management, operations, manufacturing, reporting and analytics, and human resources, ERPs enable companies to be run remotely while maintaining security and driving cost efficiency. Learn how to take your cloud-based ERP to the next level while expanding the flexibility and adaptability of your business. Read More...

By connecting Microsoft Dynamics 365 Business Central with Microsoft 365, you can work from almost anywhere using nearly any device. You can videoconference, chat, call, collaborate, and seamlessly share Dynamics 365 Business Central data directly within Microsoft Teams. Collaborate and take care of multiple business processes in one place. For example, you can check your email and create a quote by surfacing contextual customer relationship information, sales records, and inventory data within Microsoft Outlook. Then, schedule and start a Teams meeting with your customer in a few clicks. Sign up to stay connected. We can help you unlock new methods for productivity and fresh insights for your business. View: Work smarter—unlock productivity and business insights

Everything changed when we shifted to the hybrid workplace. Now we're changing everything again—for the better. Open up the amazing Microsoft Surface Duo 2 to take the limits off your teams' potential. So much more than a phone, it makes multitasking as natural as a swipe. Now remote collaborating and accessing data, apps, and everything is 5G-fast.1 Imagine how your workplace world can expand with the category-defying new Surface Duo 2. Expand your views on mobile productivity • See apps side-by-side with twice the screen space—no more toggling back and forth. • Make your pocket device a collaboration powerhouse when you can take notes during video presentations. •Stay in the flow when you can slide images and text files effortlessly in supported apps. • Make productivity personal by choosing which pairs of apps you can open with a single tap. • Start with a single touch of the integrated power button and fingerprint reader. • Do it all at 5g speed...

The Royal Automobile Club of Queensland (RACQ) in Australia replaced a 22-year-old legacy platform with Microsoft Dynamics 365 Business Central, Microsoft Azure, and Microsoft 365. This new pipeline delivers streamlined processes and a digital feedback loop with a single source of insights for staff responding to member inquiries. The result? More engaged workers and better service for its 1.7 million members, leading to improved satisfaction. Read More...

When your frontline workers interact with customers, they are your representatives. By empowering them with better connections and more capabilities in more places, you're driving business performance as well as employee satisfaction. That's a real win-win. Enter Microsoft Surface Go 3, the lightweight device with the power and flexibility to tackle tasks from anywhere. Take a look at all the ways Surface Go 3 moves your front line and your bottom line. • Put frontline workers out ahead with a light, 1.2 lb* device that's the most portable Surface ever. • Make power an easy lift with the 10th Gen Intel® Core® i3 processor inside the Surface Go 3. • Access essential Microsoft 365 apps like Microsoft Teams and Outlook with LTE connectivity anytime, anywhere. • Flex to diverse customer needs by instantly clicking the Surface Go 3 adapts from tablet to laptop to studio mode. • Make every interaction look and sound great with HD camera and Dolby® Audio™...

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Windows Virtual Desktop is the only cloud-based service that delivers a multi-user Windows 10 experience, optimized for Office 365 ProPlus—which means you can deliver a virtual desktop experience and remote apps to any device with cost advantages previously only possible with server-based virtualization. Here's all you need to know about WVD.

A surprising fact has come out of last year's sudden move to hybrid work. Teams are getting more done when they are less tied to a single place. They know what they need from their devices to get it done: power, flexibility, and connection. In short, the everyplace workplace demands the Microsoft Surface Laptop Studio—the most powerful Surface Laptop ever. It delivers unprecedented performance in a 14.4" screen that brings the power of a desktop to the infinite flexibility of a Surface, while covering every angle in between. Meet the new Microsoft Surface Laptop Studio • Make light work of the most intensive tasks with the 11th Gen Intel® Core™ H Series processors inside the Surface Laptop . • Multitask at will when you have up to 32 GB of RAM and up to 2 TB of removable SSD memory.1 • Don't wait for the apps with Instant On and password-free Windows Hello. • Seamlessly transform to any task with the Dynamic Woven Hinge. • Draw and write just like on pape...

Microsoft partnering with the open-source community to collaborate on .NET Core proved a valuable learning opportunity for large-scale retooling of its development processes. Consolidating 80 different repositories with more than 800 contributors from inconsistent implementations to a shared toolset required a fresh DevOps approach and the flexibility of Azure Pipelines and its support for GitHub. The result: Developers can now move between repos without the need to learn a new CI system each time, and tests are more efficiently run which means iterations—and by extension, innovation—is quicker. Subscribe to stay connected and download the full white paper detailing how the .NET Engineering Services team helped improve developer productivity at scale. View: .NET Core invests in consistency to accelerate open-source innovation

The hybrid workplace has been here for long enough that employees are already figuring out what they need to get the work done wherever they are. Many employees love the freedom the hybrid workplace gives them—if they have the right devices. The all-new Microsoft Surface Pro 8, the most powerful Surface Pro ever, provides the power and flexibility the new era demands. With the power of a desktop along with the flexibility of a laptop, it delivers unprecedented performance in a 13" screen. Take a look at the all-new Surface Pro 8 • Flex to every situation by clicking instantly from laptop, to desktop, to portable digital canvas with the Surface Kickstand. • Bring big computing power wherever you go with Surface Pro 8 11th Gen Intel® Core™ processors. • Experience typing that's a pleasure on the Microsoft Surface Pro Signature Keyboard with mechanical keys and a large glass trackpad.1 • Collaborate seamlessly no matter where your teams roam on fast, stabl...

How does a company respond to the challenge of remote work when they are already managing a major digital transition? Toyota Motor North America (TMNA) made the decision to move their original Teams deployment schedule four months ahead, and as a result, thousands of TMNA employees migrated from Skype for Business to Teams over three weekends. Teams Only mode included a superior audio conferencing and calling experience, including Teams Phone for external calls. Employees appreciate the dynamic emergency calling feature. All meeting rooms are now Teams-ready. Read More...

Since the beginning, Surface has been known for versatile designs that enable people to work and create in new ways, with devices that fit seamlessly into the flow of your day. What started as the tablet that can replace your laptop, has grown into a portfolio of devices that meet a variety of work styles and needs. Where you and your employees work today may be different, but your need for power, performance, reliability, and versatility in your devices hasn't changed. The Surface portfolio is designed for the future of work by supporting flexible work environments and diverse roles within any organization. From 2-in-1 devices that enable greater mobility with 4G LTE, to powerful laptops for intensive tasks, Surface is designed to support work from anywhere. The Surface lineup makes sure your employees have the devices they need and the security you depend on. Learn how Microsoft Surface and Five Nines IT Solutions Inc. can you help navigate how you work in these ...

With a massive shift from working in-office to working remotely, Microsoft made updates to make it effortless for users to work with Windows Virtual Desktop. Learn what steps Brad Anderson, Vice President for Microsoft 365, and his team took to make the program easier for customers to use. Read More...

Setting up Windows Virtual Desktop enables users to increase productivity and security. Learn how you can develop and scale your products and services on demand with Windows Virtual Desktop. View: Why Windows Virtual Desktop

The shift to hybrid work has introduced greater endpoint risks increasing the need for a more comprehensive security strategy. This eBook explores ways to strengthen security at the device level. Get practical advice and best practices for: - Mitigating risks with hardware enabled security - Understanding the value of TPM and UEFI - Preventing infection before the OS boots - Strengthening access control with biometrics and authentication - Automating remote deployment and device management Learn three pillars of modern endpoint security that cover the entire device lifecycle. Sign up for your eBook. View: Define what's next eBook

Schmitz Cargobull AG is Europe's market leader in manufacturing refrigerated vehicles. Management knew that to fulfill their customers' need to track vehicles and loads at all times required scaling up access to data from multiple databases to one location in the cloud—creating a "data lake." With Microsoft Azure supported by Azure DevOps, these customers now have access to a portal where they can check the location and condition of each vehicle, regardless of where the underlying data lives. Such a solution would have been costly on-premises, but using Azure turnkey modules reduced time to market and the need for in-house tools Read More...