Five Nines IT Solutions

Anyone can see their data--very few can make sense of it. But with Microsoft Power BI, you'll be able to not only visualize your data, but also extract insights from it to help modernize and streamline your business. Power BI, alongside Microsoft Azure and other Microsoft tools, offers an unbeatable solution for performing real-time analytics, visualizing the results, and leveraging insights to improve business processes, increase productivity, and ultimately gain a competitive edge. Subscribe now to learn how Power BI can help you see your business in a whole new way. View: Don't just see your data--visualize it with Power BI. Subscribe now and never overlook a post.

While there are multiple ways to distinguish yourself from your competitors, one sure way to set yourself apart is to create and deliver personalized experiences to both existing and prospective customers, tailored to their unique needs and preferences. One sure way to accomplish this is with Dynamics 365. Subscribe today, and stay informed on how Dynamics 365, along with other leading Microsoft solutions, can help elevate and transform your engagements with both current and future customers. View: Bulk up your business. Subscribe now.

Updating your security measures can be tricky, especially if you don't know where to start. Luckily, securing your sensitive data is easier than you think. With these tips on how to protect your valuable company data, you can create a customizable plan of attack to ensure that your information is always protected, no matter the size of your business. View: Avoid security breaches: How to protect your data

Can you teach an old nerd new tricks? For Otto Knoke, the self-proclaimed "oldest nerd in Guatemala" who has suffered from ALS for 20 years, the answer is a resounding yes. An admitted (and proud) workaholic, the 60-year-old data analyst is a well known fixture of the Guatemalan business community, having helped modernize the banking industry by introducing ATMs into the country 20 years ago. Sadly, right around that same time, Knoke was diagnosed with ALS (better known as Lou Gehrig's disease), and was told he only had two years to live. But rather than give in to the disease, Knoke relentlessly researched ways in which technology could help him overcome his condition and thrive--a determination and drive which has paid off. Today, some two decades later, Knoke has become the first person in Guatemala to use Microsoft's new eye-tracking software for Windows 10, called Eye Control, enabling him to literally type with his eyes and use Microsoft Power BI to analyze...

We get it: running a small business is no small task. We know your customers have no shortage of security concerns, whether it be preventing data loss or ensuring information-rights management. Good news! Now, with security solutions from Microsoft 365 Business, you can have peace of mind knowing your business is defended against all manner of cyberattacks. Need help paving the way to a more secure future for your company? Check out this infographic and contact us to learn more about our unique security solutions. View: Protect your business with advanced security from Microsoft 365 Business

Contrary to popular opinion, small and mid-size businesses are at a greater risk for a cybersecurity attack than large corporations. But because many SMBs assume they're not at risk, they rarely invest in security measures that could save their businesses. Read this article for more on the real impact of a data breach on SMBs and what you can do to protect your business. Read More...

For team members to work in concert together, they need a set of tools designed to work in concert together. Office 365, with Microsoft Teams at the center, enables real-time communication and collaboration among team members, whether they're located across the hall or across the world. And with business intelligence solutions like Microsoft Power BI hosted in Azure, data can be shared and analyzed across the entire enterprise to uncover insights that can help improve the business as a whole. Subscribe now to stay informed on how Teams, Office 365, and other leading Microsoft solutions can help elevate and transform communication, collaboration, and teamwork throughout your organization. View: Never miss a post—never miss an opportunity. Subscribe today.

The role of technology in business has led to tremendous growth in trade and commerce. Business concepts and models have been revolutionized from today's innovative technologies. What business doesn't want to streamline accounting, manage costs better, and connect with customers in a more immediate and authentic way? In this article, you'll learn about a wide range of new technology solutions that can be key enablers of growth and expansion. Read More...

When you think of AI powerhouses, a fashion house may not be what first comes to mind. But capsule wardrobe company Stitch Fix is perfecting the art. In this article in Fast Company, learn how Stitch Fix relies on algorithms to drive all aspects of the business from selecting clothes for clients to running the warehouse. Their innovative Style Shuffle allows clients to rate clothing images each day, feeding the algorithm and refining the clothes offered to that customer. Customer comments after they've received a Fix give valuable feedback to clothing manufacturers on the minutiae of fit as well as style--a level of feedback they never get from retail. This is the kind of pooling of data you get with the modern business intelligence of Power Bi and Azure. You can build and innovate with choice and flexibility. And you have visual drag and drop data exploration and interactive reporting right at your fingertips. Read More...

How do Microsoft's Power BI and Tableau compare? And how do you choose? Check out these five factors to consider as you evaluate the best solution for your data needs. View: 5 reasons to choose Microsoft Power BI over Tableau

For UK-based business iSalon, protecting sensitive customer data is their top priority. iSalon provides software and management systems to over 2,000 hair salons, and most of their customers are small business owners who have poured their life savings into their companies. iSalon depends on security technology from Microsoft 365 Business to defend against information loss and cyberattacks like malware and malicious URLs. And with employees scattered across the UK, collaboration and productivity tools keep employees connected and engaged.

Just as every person's fitness goals are different, so too are the individual paths to achieving those goals. But when it comes to creating customized experiences for its 4+ million members across the U.S., 24 Hour Fitness realized there was only one sure path to success: Microsoft Dynamics 365. In the crowded wellness industry, 24 Hour Fitness distinguishes itself through both its innovative approach to fitness and its personalized approach to member service. Today, the company is applying data analytics to member marketing by connecting Dynamics 365 with Adobe Experience Cloud hosted on Microsoft Azure to personalize marketing messages to millions of members at its 400+ health clubs. Watch this video to see how 24 Hour Fitness is connecting marketing and sales data to reach people in exciting new ways, attract record numbers of members, and ultimately help more people attain their fitness goals.

Why would a sports fan or music fan choose to attend a live event rather than watch the game from home or listen to their favorite band on headphones? For AEG, a global entertainment company that owns and operates 100+ facilities across four continents as well as produces concerts, festival, and special events, the answer is simple: it's the experience. More to the point, it's the whole experience—not just the event itself, but also everything else surrounding it, from ticket purchases and event access to the pomp and circumstance during the event, all for the express purpose of delivering a more visceral and unforgettable experience for fans. To achieve all of these things—as well as simplify the business side of producing and hosting a larger-than-life event—AEG relies on Office 365, Microsoft Teams, Power BI, and Azure cloud to analyze and share massive amounts of data across its diverse business units, and utilizes Surface devices and the new Surface Hub to enable empl...

At NQ Cranes, the implementation of Microsoft Dynamics 365 Business Central was a total success. Not only did the business flow automation immediately reduce time on internal processes, but it also allowed more time for client management. Stephen Goodson, IT Manager at NQ Cranes touches on Business Central selection, implementation, and results—asserting that they were able to spend less time on internal processes and devote more time to account management.

If you're trying to find the best solution for your data analysis needs, read this white paper to get the inside details on what Power BI offers. Dedicated capacity, ability to work within your firewall with an on-premises server, the ability to build and distribute solutions broadly, higher dataset refresh rates and much more, including a peek at future feature sets. View: Microsoft Power BI Premium

Every company needs to have an updated security strategy—we're looking at you, small businesses. In a digital landscape that's constantly evolving, now's the time to adopt a cloud-based security solution to defend customer data against cyberattacks. Want to secure your customers' sensitive data? Contact us to learn more. View: Protect your company with security solutions from Microsoft

When it comes to choosing a customer relationship management (CRM) system for your business, your options have never been more abundant. Established vendors are releasing new features and functionality at an impressive pace, while new vendors are entering the market just as quickly. Solutions range from systems designed for large enterprises and SMBs to decentralized mobile workforces, and everything in between. All of this choice is giving rise to two very important questions: how to you determine which CRM solution is right for your business, and more important, how do you get business users to make the most out of the system—and out of your investment? In her article for CIO magazine entitled "8 CRM implementation best practices," author Jennifer Lonoff Schiff addresses those questions and CRM in general, distilling feedback from CRM vendors, users, and experts into eight suggestions for maximizing the effectiveness of a customer relationship management system. Read t...

It's no secret that teamwork is one of the key ingredients to a successful business. But in today's interconnected, wireless world, teams don't necessarily need to be in the same location to make teamwork work—that is, as long as each team member is equipped with the right tools for collaborating and communicating on a project. So how do you determine which tools are right for your organization and teams, and what should you look for when evaluating prospective solutions? Read this Lifewire article, "The Benefits of Online Collaboration Tools," to see what author Gabriela Warren feels are the greatest benefits of adopting such tools and, by extension, what features you should look for when shopping around. Read More...

As a global leader in professional staffing, career transition, and talent mobility, the Adecco Group has been transforming the world of work. They help customers embrace the changing employment landscape and develop new ways of working. With 34,000 team members across the globe, they needed more effective ways to collaborate in real time and a better way to access data for driving good decisions. Microsoft 365 equips HR leaders with the people data needed to drive business and cultural transformation. Now these leaders can tap into the idea of working out loud and stimulating employee creativity with Microsoft Teams. And with Power BI, they've unlocked data so they can get the analysis they need, right on the spot! Check out how Adecco is creating the future of work in these two brief videos! Read More...

Jack's Diving Locker, a scuba diving and snorkel educational facility, uses Microsoft 365 Business to securely run their business and to streamline their outreach efforts. Since adopting a cloud-based security and communication solution, its founders have grown their business from five sets of gear and a Volkswagen van to a company with two retail stores and five boats at two harbors. They use security tools, like Microsoft Intune, to protect company data and devices and to ensure that business is conducted securely and efficiently. With help from Microsoft 365 Business, Jack's Diving Locker has expanded into a global ocean conservation and education company, teaching people all over the world to preserve and protect our oceans.

If customers are the lifeblood of business, then customer relationship management (CRM) is the daily checkup to ensure that the heart is still pumping steadily and that the entire body is in good health. Metaphors aside, CRM describes the processes, tools, and activities that companies employ to understand their customers and respond rapidly to their ever-changing needs and preferences. Given the importance and widespread use of CRM across today's businesses, it would be natural to assume that CRM implementation is a fairly straightforward and routinely successful process—but rarely is this the case. This raises the question as to why—and more important, as to what your company can do to ensure that your CRM efforts pay off. In this infographic, we address those questions by distilling input from vendors, users, and experts into eight best practices that your company can follow to help deliver a successful (and ultimately, fruitful) CRM implementation. View: 8 best practices for a...

Dr. Thomas is an oncologist whose day is divided among seeing patients, reviewing charts and x-rays, meeting with colleagues remotely and in-person, and improving patient services at his practice. With so many tasks to do and only a finite number of hours during the day, Dr. Thomas relies heavily on Microsoft Teams to prepare for upcoming appointments, review confidential patient information, and follow up with nurses and radiologists on test results. He also utilizes Power BI dashboards to visualize and address trends in his practice, like patient wait times and quality of care issues. View the infographic for a play-by-play account of Dr. Thomas' day, and how Teams and tools like Power BI enable him to more effectively focus on patient care. View: Spend a day in the life with physician Dr. Thomas

NQ Cranes has been growing steadily as a family business for over 40 years but saw room for improvement. Microsoft Dynamics 365 Business Central helps NQ Cranes push the boundaries of technology by bringing visibility to administration, technicians, and management. As a result, this thriving manufacturer became increasingly mobile and efficient.