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Showing posts from September, 2019

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Today's sales professionals are stretched thin. They're on double the teams as only a few years ago, sales cycles are longer and more complex, and they're more mobile than ever before. Subscribe now to stay informed on how Microsoft Dynamics 365 is enabling modern sales pros to close more deals and increase productivity with tools and capabilities that help streamline sales processes, improve collaboration, and intelligently guide them toward optimal outcomes. View: Close the deal today. Subscribe now.

Lackluster Teamwork? Tips For Boosting Performance

How can you improve teamwork for your team? And what does successful teamwork look like for employees across different generations? Research shows that regular constructive feedback is key to making employees feel that their contributions are valued, especially among younger workers. This in turn translates to increased motivation among all employees and a reinforcement of the team's core values. Check out this article for more on how to help engage your employees and facilitate better teamwork. Read More...

Chief Data Officers Struggle To Make A Business Impact

Data continues to proliferate. Digital transformation initiatives are driving intensified competition. In this thought leadership article, an experienced strategy consultant suggests harnessing the full power of data is the key to driving successful transformation. More than a one-shot effort, data-driven transformation is a long and sustained journey which requires commitment, steadfastness and adaptability. A Microsoft partner and Azure solutions provider, Five Nines IT Solutions Inc. delivers the cloud, security and AI technology needed to build and sustain an effective, agile data estate. Read More...

Customer Story: Clifton Coffee Overview

For Clifton Coffee Roasters, the first step to growing their business was to improve internal communication within the company. In the past, communication among team members was extremely disjointed, so it was challenging for team members to connect in an efficient manner. And as the business expanded and more employees were onboarded, the communication breakdown became even worse. Enter Teamwork solutions from Microsoft. With a streamlined communication strategy that provided a single hub for company resources and multiple methods for team members to connect no matter where they were individually located, Clifton Coffee Roasters was able to grow into one of the UK's premier coffee companies. Contact our team to see how we can help transform your business with an upgraded teamwork platform.

A new generation of communication tools for a new generation of Alcoa workers

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At the Alcoa plant in the distant coastal town of Fjardaal, Iceland, employees relied on a magnetic board to assign and trade shifts, while standard email was used to communicate critical information from one shift to the next--both of which required people to be physically present to retrieve messages or confirm changes in shift assignments. The adoption of Microsoft Teams transformed these otherwise manual tasks into a workflow better suited to a new generation of digitally savvy Alcoa employees who all carry smartphones. With Teams, company-wide announcements are now made with the confidence that everyone will see them via their devices, regardless of location, while operational information is quickly disseminated and passed along from one shift to the next to improve processes, safety, and efficiency. Watch the video to see how Teams is delivering the future of communication to a new generation of Alcoa plant personnel.

Modernize and empower sales teams with Microsoft Dynamics 365 for Sales Professionals

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On average, sellers work with 6.8 stakeholders and 16 colleagues per deal, which makes sales cycles very long and extremely complex. To further complicate matters, today's sellers are on twice as many teams as they were a few years ago. Clearly, legacy methods of storing and accessing customer information, tracking the status of deals in progress, collaborating with mobile colleagues, and maintaining a "big picture" view of every moving part are not sufficient for today's on-the-go sales professionals. That's where Microsoft Dynamics 365 provides a competitive advantage. Watch this short video to learn how Dynamics 365 can help modernize seller productivity with a simpler, more streamlined way to build sales momentum, close more deals, and boost productivity.

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SQL Server 2017 and Azure Data Services offer an industry-leading data platform with built-in security, enhanced performance and data analytics to modernize your business. View: Don't miss another post! Subscribe now.

Turning tiny insects into big data

In an effort to prevent outbreaks before they happen, researchers are using smart traps to capture mosquitoes and then, using Microsoft Azure, they are able to analyze millions of samples of DNA in a matter of hours. How much more could your business achieve if you unlocked the full potential of your data? Reach out to Five Nines IT Solutions Inc. to find out how we can help.

Customer Story: Clifton Coffee

Clifton Coffee Roasters (CCR) is a popular coffee company that profited from the recent boom in café culture. As Clifton Coffee Roasters' business grew, so did the company leaders' ambitions. They credit digital business and communication tools from Microsoft with helping them to grow and scale their business. Now, they provide additional services like technical support and delivery service to coffee shops across the UK. Check out this video to see how Clifton Coffee Roasters upgraded their teamwork strategy to grow their business.

Driving digital transformation with Microsoft Dynamics 365 to create an integrated, growth-enabling workplace

After growing into one of the largest hotel chains in the U.S., the Red Lion Hotel Corporation (RLH) faced the challenge of combining its internal siloed legacy platforms into a unified system that enabled data-driven decision making. Leveraging the robust capabilities of Microsoft Dynamics 365, RLH obtained accurate performance data analysis, created a more efficient and productive workplace environment, and gained a revenue-increasing ecosystem that fosters integration and scalability. Watch the video to learn more about their success story, then contact Five Nines IT Solutions Inc. to learn how we can help your organization create its own success story.

Taking internal communication to the next level with Microsoft Teams

Microsoft Teams has transformed internal communications for today's businesses, delivering features that allow companies to customize workspaces, connect team members together, provide single-point access to assets, integrate third-party solutions, and more. In this video, you'll see how advanced communications tools and the integration of disparate CRM tools into Microsoft Teams enabled Red Lion Hotels (RLH) to up its hospitality game.

How Artificial Intelligence Is Transforming Business Models

Business models are quickly changing in the age of AI. In this article, Jayshree Pandya of Risk Group writes about how the application and adoption of AI will revolutionize business and commerce. Still struggling to determine how AI can work for you? Contact us to learn more. Read More...

We All Knew Tech Would Make Work Better

By 2025, 75% of the workforce will be comprised of Millennials. What are you doing to modernize your workplace? Today, the answers are increasingly nuanced, characterized by a cycle of changes in the workplace. After a revolution in the workplace spurred by technology, companies are finding that a balanced approach may be the most effective. Explore this article to learn more. Read More...

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Digital transformation is causing a tsunami of data; and adhering to the compliance standards being put in place to protect it is complicated. Subscribe today to stay informed about the Microsoft Cloud and Microsoft 365 solutions we offer to assess and manage compliance risk, protect sensitive data and respond efficiently to data discovery requests. View: Don't miss another post! Subscribe now.

Azure SQL Database Managed Instance

Managed Instance is a resource type in SQL Database that enables you to quickly and confidently move your SQL Server databases (2005 and newer) at scale to the cloud. Companies report a 212% return on investment by moving their SQL Server databases to Azure with less that 6 months post-migration payback. Read this infographic for more on how straightforward and economical migration can be. View: Azure SQL Database Managed Instance

Customer Story: Think Up Consulting Recap

With its global client base increasing, Think Up Consulting needed to improve its remote working capabilities. Its VPN-based system sometimes made it difficult for employees to remotely access files. And without a centralized platform, employees wasted time switching between disparate systems. But with Windows 10 and Office 365, Think Up created a unified solution, increased productivity and security, improved efficacy, and reduced costs. Think Up Consulting empowers its employees to achieve more together. We can help you increase your global client base. Contact us to learn more.

Climatec powered by Microsoft

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Since 1975, Climatec has been a leading provider of energy solutions and building technologies. As the company grew, it needed a single, all-encompassing solution that could be used to connect multiple offices, adapt easily to business processes, and support employees while they are out in the field. Watch this video for insight on what Climatec achieved with a Microsoft solution for field service to help organize and automate business processes and give employees the data needed to deliver exceptional customer service.

Simplify your compliance journey with Microsoft 365

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We live in a time where digital technology is profoundly impacting our lives, from the way we connect with each other to how we interpret our world. To thrive in this privacy-focused era, you need a trusted partner who can help you not only overcome the challenges but make the most of the opportunities that lie ahead. The Microsoft Cloud and Microsoft 365 are uniquely positioned to help you meet your compliance obligations. It offers a rich set of integrated solutions that leverage AI to help you assess and manage compliance risk, protect sensitive and business-critical data and respond efficiently to data discovery requests.

4 Keys to Satisfying 21st Century Customers

American Express data shows that nearly 60 percent of customers try a new brand or a company just to find better customer service. In fact, 89 percent of customers often swap to a company's direct competitor after bad service. These findings easily transport customer service from the category of business afterthought to the category of business priority. Read this article to discover four tips to building customer loyalty, and contact Five Nines IT Solutions Inc. to learn how Microsoft solutions like Dynamics 365 for Field Service can support your efforts. Read More...

Compliance Is The New Normal -- It's Time To Lock Down The Data

The recent anniversary of the General Data Protection Regulation (GDPR)'s implementation commemorated the first full year that businesses dealing with EU resident data have spent operating in this new regulatory environment. This article from Forbes highlights the broadening recognition and acceptance that privacy regulations aren't going away, and presents data showing that accelerating privacy regulation is a top concern of executives in 2019. It makes a case for using GDPR as a catalyst to establish broader data protection strategies and adopt technology that has a meaningful impact on data security. Read More...

A Developer's Guide to Building AI Application

Like the vast majority of Nepalese, Melisha Ghimere came from a remote village from a family of subsistence farmers who raised cows, goats, and water buffalos. Seven years ago, she watched her relatively wealthy uncle and aunt lose a lot of their herd to an outbreak of anthrax; they were never to recover their economic footing. Melisha went on to college thinking about the plight of her family. In college, she worked to develop a predictive early warning solution to help farmers. With a team of four students, they researched livestock farming, veterinary practices, and spoke to farmers. They built a prototype for a monitoring device that tracks temperature, sleep patterns, stress levels, motion, and the activity of farm animals. Melisha's AI system predicts the likely health of each animal based on often subtle changes in these observations. Farmers are able to track their animals, receive alerts and actionable recommendations. Although her project is still in its infancy, the fiel...

Cost Savings and Business Benefits Enabled by Windows 10 Security Features

$1.1 million was saved by those using Windows 10 as a result of reduced productivity impact of malware infections. This Forrester Consulting study, commissioned by Microsoft, examines the Total Economic Impact™ of Windows 10 security features. Windows 10 provides a completely integrated solution, which impacts overall security and minimizes use of system resources. Check out the full study to learn more about Windows 10 features to better understand the benefits, costs, and risks associated with this investment with Five Nines IT Solutions Inc.. View: Cost Savings and Business Benefits Enabled by Windows 10 Security Features

Reduce costs with Windows and Office

70% of small and midsize businesses (SMBs) reinvest saved money into their business thanks to the cloud. Simplify the process of keeping devices up to date while saving time, reducing costs, and gaining control. Check out this infographic--which shows industry trends, pain points, and proof points--to learn why and how. And to find the right Windows 10 and Office 365 solution for your business to reduce costs, contact our team at Five Nines IT Solutions Inc.. View: Reduce costs with Windows and Office

Integral Analytics switches to Azure from AWS for high performance and cost-effective data warehousing

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Darrin Kinney of Seattle City Light said, "Some of the biggest challenges are just collecting and handling the vast amounts of data." Now, using Azure SQL Data Warehouse, this energy-analytics firm cost effectively brings actionable insights to electric utilities. Watch this video to hear more.

Day in the life of a GDPR-ready DPO

Microsoft 365 and supporting tools help simplify compliance. This infographic takes you through a scenario using Microsoft 365 applications and integrated tools to implement updates required to comply with a regulatory change made in response to a data breach. Check it out to discover how your company can use Microsoft 365 controls to keep data safe and more easily comply with GDPR requirements. View: Day in the life of a GDPR-ready DPO

Empowered By Technology, Wealth Managers Will Take Personalization To The Next Level

Technologies like machine learning that make sense of data and patterns are essential. So are the incisive analytics that can result from its use. Read More...

Quantifying the value of collaboration with Microsoft Teams

Employees save four hours each week with improved collaboration and information sharing, according to Forrester's Total Economic Impact™ Of Microsoft Teams. Microsoft Teams puts everything organizations need into one place. Everything from chats, meetings, calling, and Office 365 apps are brought together to make faster, more informed decisions in a single, intelligent hub. With Teams, every type of worker can be empowered to contribute their voice and take shared accountability for business outcomes. Read this blog to learn more and contact us at Five Nines IT Solutions Inc. to get started today. Read More...

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Don't miss another post! Subscribe now to get all the latest updates on Microsoft Dynamics 365 for Field Service solutions. An experienced Microsoft provider, Five Nines IT Solutions Inc. can help your company transform by improving productivity and creating remarkable customer experiences with Dynamics 365 for Field Service. View: Don't miss another post! Subscribe now.

Customer Story: Think Up Consulting | Reduce Costs

Brand strategy and change management firm, Think Up Consulting, has saved nearly $14,000, with more savings on the horizon, with Microsoft Teams. They've replaced several applications with Windows 10 and Office 365, which feature a wide range of productivity tools. With modern technologies, Think Up has significantly improved efficiency and reduced costs. Want to have cost savings like Think Up? Contact us at Five Nines IT Solutions Inc. to learn more.

Microsoft Dynamics CRM Field Service Customer Success Story: Yougenio

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See how the field service capabilities from Microsoft Dynamics 365 have allowed Yougenio -- an e-Digital Services company -- to optimize field service operations and provide timely, outstanding service to customers. Learn how you can improve productivity and create remarkable customer experiences with Microsoft Dynamics 365 Field Service solutions.

Cloud App Security integrates with Windows Defender ATP

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Based on our findings, enterprises today have an average of 1,100 cloud applications in their organization, with IT unaware of 61% of cloud services accessed. Sourcing from a cloud app catalog of more than 16,000 applications, Discovery in Microsoft Cloud App Security (MCAS), Microsoft Cloud Access Security Broker (CASB) solution identifies the cloud apps being used in your organization, provides risk assessments, ongoing analytics and lifecycle management capabilities to control the use. Microsoft Cloud App Security now uniquely integrates with Windows Defender Advanced Threat Protection (ATP) to enhance the Discovery of Shadow IT in your organization and extend it beyond your corporate network. Watch this video for a look at the integrations, what they enable and how your organization benefits from a more complete view of cloud app- and services usage.