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Showing posts from June, 2019

Don't Miss Another Post from Five Nines IT Solutions Inc.

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Why The Sales-Marketing Divide Is Disappearing

We've talked a lot about the importance of aligning marketing and sales. Shared data and goals lead to better lead generation and conversion, benefitting everyone. But we also understand that synchronizing these two departments is easier said than done. Using compatible tools like Dynamics 365 for both marketing and sales is a great first step. Check out this article for ideas on how to form a lasting relationship between these two essential functions. And contact us today to learn more. Read More...

Why companies who hire people with disabilities outperformed their peers

Upwards of 25% of the white-collar workforce have a disability but don't disclose it. Many are afraid of the repercussions of divulging such information. As an employer, it's your job to accommodate your employees and create a community of collaboration that will build teamwork and trust in your company. Ensuring you have a modern workplace can help your team build collaboration and unlock their full potential. Contact us to learn how we can help you find and implement the right solution today. Read More...

Modernize Your Sales Productivity in Hours, Not Days

Dynamics 365 for Sales Professional was built to tackle the biggest challenges faced by sales professionals, especially unclear expectations and sales tools and data overload. Cut through the clutter and ambiguity with Dynamics 365 for Sales Professional. Read More...

Unlocking Future Potential with Dynamics 365 and Power BI

Celestica assists their customers at every stage of product development, so they needed a comprehensive system that could do the same. That's why they use Dynamics 365 and Power BI to track and visualize everything from their own internal metrics to customer success. Read More...

Cloud migration essentials: A guide to migrating servers and virtual machines

Migrating servers and virtual machines has never been easier. With the right tools and processes, your migration project can be fast and friction free. You can reduce costs immediately and have more resources to drive cloud modernization. With the right tools and people, you can have the modern IT infrastructure you want and need. At Five Nines IT Solutions Inc., we have an experienced team and the best tools to help you migrate quickly and effectively. Contact us today to learn more. View: Cloud migration essentials: A guide to migrating servers and virtual machines

Map to your customers' sales expectations

Customers mention the desire for faster interactions with sales twice as often as lower price. This is probably because 60% of companies lack a well-designed sales process, instead patching together multiple time-consuming sales tools. Dynamics 365 for Sales Professional has the potential to transform this process, by integrating tools seamlessly into sales reps' routines to save time through efficiencies. View: Map to your customers' sales expectations

Containers 101

Containers allow you to run multiple applications on the same operating system kernel, unlock ultimate productivity, and provide a standardized environment for development, QA, and production teams. At Five Nines IT Solutions Inc., we want you to have the freedom and productive environment your developers need to achieve more. Contact us today to learn how we can modernize your workplace IT infrastructure with tools like Azure. View: Containers 101

Customer story: Mikaila Ulmer me and the bees

Check out the sweetest story we've heard all day! Mikaila Ulmer opened a single lemonade stand, serving her great-grandmother's delicious lemonade and helping to save the bees at the same time. Over the years, her business has grown in popularity and size, and Mikaila has become an icon of young entrepreneurial spirit. Check out the whole story here, and contact us to learn how, with the right tools and applications in hand, anything is possible.

Customer story: Microsoft Super Bowl Commercial 2019: We All Win

When you're playing video games, you need the right tools to achieve success. That can be hard to do when you have specific needs. The game of life is no different. Having the right tools to connect your team and enable flexibility can transform the way you live and work. And modernizing your workplace can help your team collaborate and achieve more. Contact us today to learn how you can plan and adopt a winning modern workplace solution.

Experience is everything: Here's how to get it right

Customer experience can make or break a business. It seems like an obvious statement, so why do so many companies struggle to get it right? Check out this E-book to gain insights on how best to utilize technology and other resources to ensure you are nailing this fundamental requirement. View: Experience is everything: Here's how to get it right

Why a modern IT infrastructure is the cornerstone of data-driven enterprises

A solid IT platform is paramount for data-driven businesses. IT infrastructure, the foundation upon which datasets run, is key to the most basic and even the most sophisticated analytics capabilities. In this article, you'll read how updating networks, analytics tools, and data management resources, can prepare enterprises for the future of IT. At Five Nines IT Solutions Inc., your future is important to us. That's why we want to help you adopt the best solutions on the market. Contact us today to learn more. Read More...

5 Reasons for Moving to Office 365

This eBook provides 5 reasons customers should consider moving to Office 365 in the cloud with a SherWeb partner. It positions the bundled features of SherWeb Office 365: QuickHelp e-learning, Office Protect Security Suite and Online Backup. View: 5 Reasons for Moving to Office 365

Top signs to know you've outgrown basic email marketing

The time of blast email marketing is over. As both the marketplace and available technology evolve, so does the marketing needs of your business. New technology like Dynamics 365 offers an automated marketing solution to help even small businesses deliver the personalized content customers have come to expect. Contact us today to learn more about how you can integrate Dynamics 365 and provide the experience your customers deserve. View: Top signs to know you've outgrown basic email marketing

The insider's guide to the modern workplace

For 66% of Global 2000 CEOs, digital transformation is at the heart of their corporate strategy. But embracing new tech and a new culture of work means finding ways to manage and secure productivity while minimizing costs and employee impact. We can help you adopt a modern workplace solution like Microsoft 365 to unlock integrated security capabilities, so you can focus on your business, save money, and achieve more. Contact us today to learn how we can help. View: The insider's guide to the modern workplace

Customer story: Chevron's Azure migration journey

Chevron does business in over 30 countries around the world. With a distributed workforce and data coming from all over, they needed a solution to simplify, modernize, and secure their aging IT infrastructure. Chevron used Azure to convert legacy infrastructure to off-premises and automated their disaster recovery efforts. Watch this video to see how they also dropped infrastructure costs and improved security.

Customer Story: Compass Group serves up a global solution with Microsoft Dynamics 365

Watch the multinational organization Compass successfully implement the user-friendly, scalable Dynamics 365 platform to maintain consistent customer service across their entire organization. Read More...

Empowering Small Businesses with Office 365

Empowering Small Businesses with Office 365 ebook covers the benefits SMBs gain by adopting Office 365. Bundling the SherWeb QuickHelp offer helps SMBs make the most out of all these features. View: Empowering Small Businesses with Office 365

Microsoft Dynamics 365 for Marketing

Marketing automation offers the best of both worlds by increasing productivity while decreasing overhead. Running your marketing efforts through a single, concise dashboard helps your sales reps prioritize their efforts towards the most promising leads. Check out this infographic and contact us today to learn more about how Dynamics 365 for Marketing can get you started building strong relationships with the right customers. View: Microsoft Dynamics 365 for Marketing

Day in the life: IT project manager

As an IT project manager, you need a place to create and make decisions with your team. With the right platform, there's no limit to what you can achieve. Using a collaboration solution like Teams brings everything together in a shared workspace where you can chat, meet, share files, and work with business apps. Interested in learning more about the benefits of using Teams? Contact us today to find out some of the unique benefits it has over other platforms. View: Day in the life: IT project manager

Gen Z Brings a Whole New Dynamic to the Workforce

With the oldest of Gen Z now 23, they're entering the workforce at a rapid rate. This generation expects a lot from their employers--especially when it comes to tech. To attract the best talent, you'll need to position your company as a tech-based company. Even if your business is analog by nature, the tools you use for collaboration and communication shouldn't be. Read More...

How to determine the right CRM and marketing automation for SMBs

With the right CRM and marketing automation solutions in place, you can grow your business and understand customers better. CRM technology can help you build customer relationships and improve performance. And marketing automation can help you to nurture these relationships, plus gain insights to make smarter marketing decisions. But before you invest in these tools, it's important to understand your business needs and the solution capabilities. At Five Nines IT Solutions Inc., we specialize in integrated sales and marketing tools that can help you increase sales and deliver better customer experiences. Check out this article for tips on selecting CRM and marketing automation tools. And give us a call! We'd be glad to help you find the best solutions for your business. Read More...

CALL COMMERCE: A $1 TRILLION ENGINE -- A CMO Guide to the Click-to-Call Opportunity

This 2016 report from technology consulting firm BIA Kelsey provides an overview of the changing state of phone calling -- showing how the growing use of mobile devices is generating more sales to SMBs by driving more inbound calls. In the report, BIA Kelsey highlights 15 takeaways on how SMBs can leverage click-to-call opportunities to accelerate growth. View: CALL COMMERCE: A $1 TRILLION ENGINE -- A CMO Guide to the Click-to-Call Opportunity

Five revenue killers and how to defeat them

Compiling the knowledge of several sales and marketing experts, this guide is intended to help you identify, avoid, and/or remediate these five revenue killers that may be impacting the effectiveness of your sales and marketing efforts. View: Five revenue killers and how to defeat them

Migration to Microsoft Azure: A technical overview

As part of its digital transformation, Canada's Capstone Mining needed a hybrid environment. It started shifting workloads to Azure for better scalability and resilience. But they didn't do it alone; they had help along the way. At Five Nines IT Solutions Inc., we are industry experts ready to help you transform the way your company does business. If you're in the market for a cloud solution to upgrade your IT infrastructure, contact us today to learn how we can help. View: Migration to Microsoft Azure: A technical overview

Customer story: Swarovski boosts global sales and marketing with Microsoft Dynamics 365

Coordinating teams and tools can be difficult, especially for global brands. That's why Swarovski is letting go of its multiple sales tools in favor of a single, cohesive, connected system. Check out this video to learn more about Swarovski's journey to a more integrated sales force with Dynamics 365.

Customer story: Teesside University fills the digital skills gap using Microsoft Teams

For teachers and staff at Teesside University, it's important to collaborate and co-create in real time. They knew that they needed to integrate modern digital solutions to enable the range of capabilities they wanted. That's why they turned to Teams. Teams allows their staff of 400 to communicate and collaborate with ease. At Five Nines IT Solutions Inc., we want your staff to have the right collaboration tools to fit your needs. Contact us today to learn more.

How Does VoIP Enhance the Customer Experience?

VoIP supports a seamless customer experience by eliminating frustrating wait times and helping customers find the right people to talk to, which is so important when your first impression might be the last you get. This blog highlights five ways VoIP improves the customer experience. Read More...

Five revenue killers and how to defeat them

Are you getting the most out of your available data? Are your sales and marketing teams communicating effectively? Seemingly small missed connections could be holding your business back from hitting revenue goals. Find out what they are and how to avoid them here. Read More...

Cloud Migration Concerns Persist for Provider Organizations

This article explores the caution and hesitation in the healthcare industry to shift data and infrastructure off-premises. In a recent survey of hospital CIOs, close to 40% don't see a clear business value in migrating. Yet overhead accounts for 50% of hospital costs--costs that could be reduced through cloud migration. Chances are you could also benefit from lower overhead costs. At Five Nines IT Solutions Inc., we have trained professionals with years of experience helping businesses just like yours. Contact us today to learn more. Read More...

Phone Comparison Sheet

This solution brief provides a side-by-side comparison of the core features, benefits and capabilities of SherWeb IP phone offerings. View: Phone Comparison Sheet

Top ways marketing can help sales succeed

How well do your sellers and marketers work together? Do your customers know they're working on the same team? Buyers don't distinguish between marketing and sales. They expect a consistent experience when they're working with a company--whoever they're working with. It's important to keep this in mind as you're thinking through internal processes and systems. With Dynamics 365, your marketing and sales teams share common data, a complete view of customers, and Office 365 collaboration tools. With integrated solutions in place, you can deliver a seamless customer experience. Check out this e-book, then contact us to learn how your sales and marketing teams can work better together. View: Top ways marketing can help sales succeed

Microsoft Teams increases collaboration in the modern workplace at Microsoft

Ever wonder how Microsoft is consistently ranked in the top 20 best tech companies to work for? For one, they integrate the collaboration solutions they create, increasing employee effectiveness and morale. With Teams, their employees can get up to speed during morning coffee, connect across the company, and hold meetings from anywhere--facilitating a culture of collaboration. Check out the full story and contact us to learn how we can help you adopt the best collaboration solution on the market. View: Microsoft Teams increases collaboration in the modern workplace at Microsoft

Customer story: Medical Teams International (MTI) transforms health care for more than 1 million refugees in Uganda

Medical Teams International, a nonprofit provider of health care and humanitarian aid, partnered with Microsoft to transform medical care for more than 1 million South Sudanese refugees and Ugandan citizens. To streamline the process, they used apps and infrastructure in the cloud. MTI can now access data anywhere and get real-time analysis to help identify life-saving trends. At Five Nines IT Solutions Inc., we can work with you to get the right infrastructure in place to help your business succeed. Contact us today to learn more.

Boost productivity and increase revenue

Today's businesses are overloading sellers with multiple sales tools that complicate an already involved sales process. Despite significant investments of time and money in implementing these processes, they don't actually help sellers do their jobs better. Check out this infographic to learn how Dynamics 365 can alleviate these pains and increase productivity with a single, intuitive system. Contact us today to find out how we can help you adopt the right sales tools for your business needs. View: Boost productivity and increase revenue

4 Ways to Make a VoIP Call

VoIP services are known to be flexible and simple to use. But it takes a few examples to better understand how. This blog highlights the 4 different VoIP simplifies call management. Read More...

Do more with Microsoft Teams

59% of workers are unsatisfied with meetings, and 57% feel meetings are unproductive. That's a lot of dissatisfied employees. If your team is feeling the effects of inefficient workplace solutions, consider modernizing. Take the first step in understanding where you can make improvements and contact the professionals at Five Nines IT Solutions Inc.. We can help you identify inefficient processes that detract from employee productivity and adopt the right modern workplace solutions. View: Do more with Microsoft Teams