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Introducing the Queues app: Enabling customer engagement in Microsoft Teams | Microsoft Community Hub

Disconnected tools can slow service and frustrate customers. The new Queues app in Microsoft Teams addresses this by routing and organizing incoming chats, helping teams respond faster and more effectively. Read the blog to see how the app enables better customer experiences and improves internal workflows. For tailored implementation guidance, contact Five Nines IT Solutions Inc. today. Read More...

Working Smarter with AI

Nonprofit teams face mounting workloads from managing donor data to preparing reports and communications. This eBook shows how AI-powered tools like Microsoft Copilot can streamline operations, free time for strategy, and promote responsible AI use. Download "Working Smarter with AI" to see how AI supports your mission and contact Five Nines IT Solutions Inc. for help implementing it. View: Working Smarter with AI

Smooth Integration: Surface + Windows 11

In this week's topic, 'Windows 11: More is Possible with Surface Copilot+ PCs', Microsoft highlights the transformative capabilities of Surface Copilot+ PCs powered by Windows 11 and Qualcomm Snapdragon processors. Get ready to rethink your computing experience as Microsoft unleashes a new AI era designed for more powerful, creative and smarter outcomes. These PCs have the flexibility to run apps at the speed you need, thanks to their turbocharged neural processing unit (NPU), capable of performing an incredible 45 trillion operations per second (TOPS). Whether you're working at your office, a coffee shop, or even poolside, Surface provides top performance and long battery life. Experience Microsoft's 'AI companion', Copilot, for diverse operations, from problem-solving to image creation. Explore AI-enhanced capabilities in real-time translations, creative tools, and accessibility features, all creating a personalized, powerful, and secure user experience...

AI security and Zero Trust

AI introduces new security challenges, from shadow AI use to data exfiltration. This whitepaper, "AI Security and Zero Trust," outlines how organizations can update their strategy to secure both data and applications in AI-driven environments. Download it to learn how to modernize your approach, align security with business goals, and mitigate emerging risks. Connect with Five Nines IT Solutions Inc. to discuss your path to resilient, AI-ready security. View: AI security and Zero Trust

The Total Economic Impact of Microsoft Azure Arc With Cloud-Based Management Services

Hybrid and multicloud environments often come with fragmented tools and rising costs. This analyst report, "The Total Economic Impactâ„¢ of Microsoft Azure Arc With Cloud-Based Management Services," reveals how organizations improved IT productivity by 30%, cut licensing costs, and reduced breach risks by 50%. Download the report for a full breakdown of cost savings and strategic benefits. Contact Five Nines IT Solutions Inc. for a personalized walkthrough of how Azure Arc can help you do the same. View: The Total Economic Impact of Microsoft Azure Arc With Cloud-Based Management Services

Meet the new Surface Copilot+ PCs

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The latest Surface Copilot+ PCs are armed with breathtaking speed, extraordinary battery life, and pioneering AI experiences. These PCs aren't just a hardware upgrade; they're redefining what's achievable with technology. Now available in a 12-inch Surface Pro and a 13-inch Surface Laptop, expanding your productivity has never been easier. Ensuring a perfect blend of style and substance, these new additions to the much-loved Surface family come in exquisite Violet, Ocean, and Platinum colorways, ready to accompany you wherever you need to be. Transform your tech journey through these compelling mid-range computers that potentially reshape how we work. Contact us to learn more and order today!

NODE - Gartner: The future of Generative AI technologies

GenAI is evolving fast, and you need a clear-eyed view of where it's headed. This article from Gartner outlines the future of GenAI technologies, including the risks, maturity curve, and what you should prioritize now to avoid missed opportunities later. Read the article to gain insight into what's coming and how to evaluate your current strategy. Reach out to Five Nines IT Solutions Inc. to start a conversation about preparing for the next phase of AI adoption. Read More...